This website is operated by KINSANE. Throughout the site, the terms “we”, “us” and “our” refer to KINSANE. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions, you may not access the website or use any services.

SECTION 1 – ELIGIBILITY

By using this site, you represent that you are at least the age of majority in your state of residence, or that you have given consent for a minor dependent to use this site.

SECTION 2 – ONLINE STORE TERMS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products for any illegal or unauthorized purpose.

Any breach of these Terms may result in immediate termination of services.

SECTION 3 – PRODUCTS & AVAILABILITY

All products are subject to availability. We reserve the right to:

• Limit quantities of any products
• Discontinue products at any time
• Modify product descriptions or pricing without notice

We make every effort to display product colors and details accurately, but we cannot guarantee your device’s display will be exact.

SECTION 4 – PRICING & PAYMENTS

Prices for our products are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms.

Payments are processed through third-party providers such as Shopify Payments, Stripe, or PayPal. We do not store or have access to your full payment information.

SECTION 5 – SHIPPING & DELIVERY

We currently ship within the United States only.

Processing and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, or events outside our control.

Once an order is marked as delivered by the carrier, responsibility transfers to the customer.

SECTION 6 – RETURNS, REFUNDS & EXCHANGES

We offer a 3-day window from the date of delivery for eligible returns, refunds, or exchanges, subject to strict guidelines.

All return conditions, exclusions, and instructions are detailed in our Refund & Return Policy, which is incorporated into these Terms by reference.

Please review that policy carefully before making a purchase.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this site — including but not limited to logos, designs, graphics, images, videos, and text — is the exclusive property of KINSANE and is protected by U.S. and international copyright and trademark laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

SECTION 8 – THIRD-PARTY LINKS

Certain content or services may include materials from third parties.

We are not responsible for examining or evaluating the accuracy or content of third-party websites and are not liable for any harm related to third-party services.

SECTION 9 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, KINSANE shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or products.

Use of our products and services is at your own risk.

SECTION 10 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless KINSANE from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 11 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate or suspend access to our services at any time without notice if you violate these Terms.

SECTION 12 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

SECTION 13 – CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page. Continued use of the site constitutes acceptance of those changes.

SECTION 14 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us via our Contact Page.

Return & Refund Policy

Effective Date: [10/10/25]

KINSANE maintains a strict and transparent return policy to ensure fairness and product integrity.

Return & Exchange Eligibility

• Returns and exchanges are accepted within 3 calendar days of confirmed delivery.

• Requests submitted after this period will not be approved under any circumstance.

Condition Requirements

Returned items must be in absolute original condition, including:

• Unworn, unwashed, and unused

• No stains, odors, damage, or signs of wear

• All original tags attached

• Original packaging included

Any item failing inspection will be automatically rejected and returned to the sender at the customer’s expense.

Return Authorization Required

All returns require prior written authorization.

To request authorization, contact:

Email: kinsaneusa@gmail.com

Include:

• Order number

• Reason for return or exchange

Unapproved returns will be refused.

Shipping Responsibility

• Customers are responsible for all return shipping costs.

• Original shipping fees are non-refundable.

KINSANE is not responsible for lost, stolen, damaged or delayed packages once they are in the possession of the shipping carrier. Please contact the carrier directly for assistance.

We recommend selecting a secure delivery location when placing your order.

Refund Processing

• Approved refunds are issued only after inspection.

• Refunds are processed to the original payment method.

• Processing time is 5–10 business days, depending on the payment provider.

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

• You must notify us within 48 hours of delivery via our support email: Kinsaneusa@gmail.com

• Clear photographic evidence is required

Claims submitted after 48 hours will not be accepted.

Policy Enforcement

KINSANE reserves the right to refuse any return or exchange that does not comply with this policy. Abuse of the return system may result in future order restrictions.

Contact Us

If you have questions about your order, sizing, shipping or general inquiries, please reach out and our team will get back to you as soon as possible.

 

📧 Email: kinsaneusa@gmail.com

We aim to respond within 24–48 business hours, Monday through Friday.

📍 Business Location: Dallas, Texas, USA

Customer Support Notes

• Please include your order number (if applicable) to help us assist you quickly. 
• For returns or exchanges, refer to our Return & Refund Policy before contacting us.
• For any other inquiries the Kinsane team can also be reached via direct message on Instagram or TikTok @KinsaneUSA 

 

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently Asked Questions (FAQ)

Welcome to the KINSANE FAQ page. Below you’ll find answers to the most common questions about our products, orders, and policies.

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Orders & Payments

Q: What payment methods do you accept?

A: We accept all major credit/debit cards, Apple Pay, Google Pay, PayPal (if enabled), and Shopify Payments. All transactions are secure and encrypted.

Q: Can I change or cancel my order after it’s placed?

A: Orders are processed quickly. If you need to make a change, contact us at kinsaneusa@gmail.com within 24 hours. After processing begins, we cannot make changes.

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Shipping

Q: How long does shipping take?

A: Orders are processed within 2–3 business days. U.S. delivery usually takes 3–7 business daysafter shipping. 

Q: Do you offer free shipping?

A: Yes — free U.S. shipping on orders over $100.

Q: How do I track my order?

A: Once shipped, you’ll receive an email with your tracking number. You can track your package directly on the carrier’s website.

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Exchanges & Returns

Q: Do you accept returns?

A: We offer an easy return service, return window is available 3 days after delivery. Any items being returned must be unworn, unwashed, and in original condition. Return shipping costs are the buyers responsibility unless item arrived defective or if it was the wrong item. 

Q: How do I request an exchange?

A: Contact us at kinsaneusa@gmail.com within 3 days of delivery with your order number. Items must be unworn, unwashed, and in original condition.

Q: Who pays for return shipping?

A: Customers are responsible for return shipping costs, unless the item was defective or incorrect.

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Products

Q: Are your sizes true to fit?

A: Yes, our clothing is designed for a true athletic fit unless otherwise specified. 

Q: Will sold-out items be restocked?

A: Some items may be restocked, but limited editions will not return. Follow our Instagram [@KINSANEUSA] or subscribe to our newsletter for restock alerts.

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General

Q: Do you ship internationally?

A: No, Kinsane currently only ships to United States.

Q: How do I contact customer support?

A: Email us anytime at kinsaneusa@gmail.com. We aim to respond within 24–48 hours.

Q: Are you sponsoring Kinsane athletes?

A: Yes, Kinsane is currently sponsoring athletes. We’re always looking to collaborate with dedicated individuals who embody our mindset of discipline, intensity, and the “Train Kinsane” lifestyle — whether you compete in martial arts, bodybuilding, powerlifting, or any other sport that pushes limits.

If you’re interested in becoming a sponsored athlete, please send us an email at kinsaneusa@gmail.com with your name, sport, achievements, and social media links — or reach out directly via Instagram @kinsaneusa

 

About Us — The KINSANE Mission

 

At KINSANE, we believe training is more than just a workout — it’s a battle, a remedy, and a way of life. Our clothing is built for those who refuse to break, those who push through the pain, and those who live by strength, discipline, and insanity in pursuit of greatness. 

 

The Grind Never Ends

From Dallas, Texas, we’re building a brand for those who never stop fighting. Every stitch, every detail, every design carries the same energy we live by.

Limits exist only in the mind.

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Join the Movement

KINSANE isn’t just clothing. It’s a mindset. A family. A legacy. When you wear KINSANE, you’re not just wearing a brand — you’re carrying the spirit of those who came from the dirt and rose into legends. 

The ultimate goal being to become rooted in faith, discipline, and the pursuit of becoming the best version of ourselves. We see health as a reflection of gratitude - for the body we've been given and the life we're blessed to live. Through movement, mindfulness, and unwavering faith, we aim to inspire a lifestyle that strengthens not only the body, but the spirit. 

Kinsane represents dedication, resilience, and belief - in yourself, in your purpose, and in the higher power guiding you every step of the way.

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INSTAGRAM/TIKTOK @KINSANEUSA